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Hola, bonjour, olá – say hello to new multilingual support in Intercom
|
Darragh Curran |
2022-07-15 |
589 |
--
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Best practices for securing your Intercom workspace
|
Penny Gray |
2022-07-15 |
960 |
--
|
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Building a resilient system: Our journey to observability at Intercom
|
Kesha Mykhailov |
2022-07-14 |
1,979 |
--
|
|
What is omnichannel support?
|
Nessa Morrissey |
2022-07-12 |
435 |
--
|
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Announcing Stripe’s new Intercom integration
|
Claire Gunter |
2022-07-11 |
358 |
--
|
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Built for you: Two-way SMS, a next-generation Inbox, smarter bots, and more
|
Orinna Barton |
2022-07-06 |
757 |
--
|
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Intercom’s product principles: How connected, modular systems help us to focus on important decisions
|
Gustavs Cirulis |
2022-07-05 |
1,296 |
--
|
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How to use in-app messaging to retain your best customers
|
Lauren Cassidy |
2022-06-29 |
2,295 |
--
|
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Introducing Intercom SMS: Connect, engage, and activate with two-way SMS
|
Chris Dalley |
2022-06-22 |
2,044 |
--
|
|
Announcing new next-generation bot capabilities to uplevel your automated support
|
Lena Leadbetter |
2022-06-22 |
961 |
--
|
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Solving for complex onboarding: Paving a path to value for your customers
|
Tanner Elvidge |
2022-06-15 |
1,449 |
--
|
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Calling future software engineers: Learn about UL’s equity, diversity and inclusion scholarship, funded by Intercom
|
Niamh O'Connor |
2022-06-15 |
659 |
--
|
|
What is customer cohort analysis?
|
Nessa Morrissey |
2022-06-14 |
512 |
--
|
|
What is a push notification?
|
Nessa Morrissey |
2022-06-14 |
744 |
--
|
|
What is customer relationship management?
|
Nessa Morrissey |
2022-06-14 |
1,737 |
--
|
|
What is tiered support?
|
Nessa Morrissey |
2022-06-14 |
601 |
--
|
|
What is a sales-qualified lead (SQL)?
|
Nessa Morrissey |
2022-06-14 |
727 |
--
|
|
Built for you: Improved Surveys, enriched push notifications, Australian data hosting, and more
|
Arshkrit Chowdhury |
2022-06-13 |
1,110 |
--
|
|
Announcing Intercom’s new Inbox: The fastest and most powerful inbox designed for scale
|
Alissa Tyrangiel |
2022-06-08 |
906 |
--
|
|
How to use email marketing to create campaigns and connect with your users
|
Davin O'Dwyer |
2022-06-01 |
4,429 |
--
|
|
How to ask your customers great questions and gather actionable feedback – 3 key takeaways
|
Alan McGlinchey |
2022-05-31 |
1,889 |
--
|
|
What is customer onboarding?
|
Nessa Morrissey |
2022-05-26 |
713 |
--
|
|
What is first contact resolution (FCR)?
|
Nessa Morrissey |
2022-05-26 |
778 |
--
|
|
How our infrastructure scales alongside our customers
|
Oran O'Dowd |
2022-05-25 |
1,128 |
2
|
|
What is an MQL (Marketing Qualified Lead)?
|
Nessa Morrissey |
2022-05-25 |
471 |
--
|
|
Don’t miss out on mentorship opportunities: Broadening our definition of mentorship
|
Mathew Cropper |
2022-05-24 |
1,848 |
--
|
|
What is first-party data?
|
Lauren Cassidy |
2022-05-18 |
2,325 |
--
|
|
Mass market, nano media: The future of marketing is engagement
|
Anna Griffin |
2022-05-17 |
765 |
--
|
|
14 tips to help you run a successful product design workshop
|
Gustavs Cirulis, Cindy Chang |
2022-05-16 |
3,863 |
--
|
|
What is a marketing funnel?
|
Nessa Morrissey |
2022-05-13 |
562 |
--
|
|
What is a marketing campaign?
|
Nessa Morrissey |
2022-05-13 |
648 |
--
|
|
What is a help desk?
|
Nessa Morrissey |
2022-05-13 |
555 |
--
|
|
What is lifecycle marketing?
|
Nessa Morrissey |
2022-05-13 |
564 |
--
|
|
What is a net promoter score (NPS)?
|
Nessa Morrissey |
2022-05-13 |
600 |
--
|
|
What is the customer journey?
|
Nessa Morrissey |
2022-05-13 |
786 |
--
|
|
What is a call center?
|
Nessa Morrissey |
2022-05-13 |
578 |
--
|
|
What is lead generation?
|
Nessa Morrissey |
2022-05-13 |
564 |
--
|
|
What is workforce engagement management (WEM)?
|
Nessa Morrissey |
2022-05-13 |
333 |
--
|
|
What is customer lifetime value?
|
Nessa Morrissey |
2022-05-13 |
425 |
--
|
|
What is IVR deflection?
|
Nessa Morrissey |
2022-05-11 |
589 |
--
|
|
Intercom’s product principles: Build better solutions by keeping it simple
|
Martha Moniz |
2022-05-11 |
1,097 |
--
|
|
Marketing chatbots: The marketer that’s always on
|
Orinna Barton |
2022-05-10 |
1,857 |
--
|
|
Built for you: New channels of communication, improved reporting, and much more
|
Priyanka Chaudhari |
2022-05-04 |
791 |
--
|
|
Welcoming our newest board member to Intercom
|
Karen Peacock |
2022-04-26 |
270 |
--
|
|
5 quick ways to improve your e-commerce customer experience
|
Lauren Cassidy |
2022-04-26 |
1,682 |
--
|
|
Intercom’s product principles: Following design fundamentals to leave space for innovation
|
Charlotte Sferruzza |
2022-04-20 |
1,432 |
1
|
|
Welcoming our new Chief People Officer and other senior leaders
|
Karen Peacock |
2022-04-14 |
211 |
--
|
|
Raising the bar: Revealing the 3 customer service trends to act on in 2022
|
Zara Burke |
2022-04-13 |
1,747 |
--
|
|
Best practices for designing effective and engaging surveys
|
Lynsey Duncan, Zoe Sinnott |
2022-04-12 |
1,890 |
--
|
|
Atlassian and Coda on creating personalized customer experiences at scale
|
Beth McEntee |
2022-04-06 |
1,839 |
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