Announcing Intercom’s new Inbox: The fastest and most powerful inbox designed for scale

The Intercom Inbox is a new, next-generation support inbox designed to handle high volumes of customer conversations at scale. It aims to empower teams with a fast, effective, and powerful tool that resembles the world-class tools used in personal life. The new Inbox features an intuitive design, blazingly fast loading times, keyboard control, improved Smart Replies, customization options, and a view for managers. These enhancements are designed to increase productivity, efficiency, CSAT, and team morale, while meeting customers' needs with a future-proofed solution that adapts to different businesses and support teams.