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What is an MQL (Marketing Qualified Lead)?
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Nessa Morrissey |
2022-05-25 |
471 |
--
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What is customer onboarding?
|
Nessa Morrissey |
2022-05-26 |
713 |
--
|
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What is first contact resolution (FCR)?
|
Nessa Morrissey |
2022-05-26 |
778 |
--
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How to ask your customers great questions and gather actionable feedback – 3 key takeaways
|
Alan McGlinchey |
2022-05-31 |
1,889 |
--
|
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How to use email marketing to create campaigns and connect with your users
|
Davin O'Dwyer |
2022-06-01 |
4,429 |
--
|
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Announcing Intercom’s new Inbox: The fastest and most powerful inbox designed for scale
|
Alissa Tyrangiel |
2022-06-08 |
906 |
--
|
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Built for you: Improved Surveys, enriched push notifications, Australian data hosting, and more
|
Arshkrit Chowdhury |
2022-06-13 |
1,110 |
--
|
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What is customer cohort analysis?
|
Nessa Morrissey |
2022-06-14 |
512 |
--
|
|
What is a push notification?
|
Nessa Morrissey |
2022-06-14 |
744 |
--
|
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What is customer relationship management?
|
Nessa Morrissey |
2022-06-14 |
1,737 |
--
|
|
What is tiered support?
|
Nessa Morrissey |
2022-06-14 |
601 |
--
|
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What is a sales-qualified lead (SQL)?
|
Nessa Morrissey |
2022-06-14 |
727 |
--
|
|
Solving for complex onboarding: Paving a path to value for your customers
|
Tanner Elvidge |
2022-06-15 |
1,449 |
--
|
|
Calling future software engineers: Learn about UL’s equity, diversity and inclusion scholarship, funded by Intercom
|
Niamh O'Connor |
2022-06-15 |
659 |
--
|
|
Introducing Intercom SMS: Connect, engage, and activate with two-way SMS
|
Chris Dalley |
2022-06-22 |
2,044 |
--
|
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Announcing new next-generation bot capabilities to uplevel your automated support
|
Lena Leadbetter |
2022-06-22 |
961 |
--
|
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How to use in-app messaging to retain your best customers
|
Lauren Cassidy |
2022-06-29 |
2,295 |
--
|
|
Intercom’s product principles: How connected, modular systems help us to focus on important decisions
|
Gustavs Cirulis |
2022-07-05 |
1,296 |
--
|
|
Built for you: Two-way SMS, a next-generation Inbox, smarter bots, and more
|
Orinna Barton |
2022-07-06 |
757 |
--
|
|
Announcing Stripe’s new Intercom integration
|
Claire Gunter |
2022-07-11 |
358 |
--
|
|
What is omnichannel support?
|
Nessa Morrissey |
2022-07-12 |
435 |
--
|
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Building a resilient system: Our journey to observability at Intercom
|
Kesha Mykhailov |
2022-07-14 |
1,979 |
--
|
|
Hola, bonjour, olá – say hello to new multilingual support in Intercom
|
Darragh Curran |
2022-07-15 |
589 |
--
|
|
Best practices for securing your Intercom workspace
|
Penny Gray |
2022-07-15 |
960 |
--
|
|
What is a customer data platform?
|
Nessa Morrissey |
2022-07-16 |
1,042 |
--
|
|
Building high-performing Research and Data Science teams with clear career paths
|
Karen Church |
2022-07-19 |
1,501 |
--
|
|
Intercom’s product principles: How technical conservatism helps us scale faster and better
|
Waheed El Miladi |
2022-07-20 |
1,577 |
--
|
|
Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services
|
Zara Burke |
2022-07-25 |
1,141 |
--
|
|
What is call deflection?
|
Nessa Morrissey |
2022-07-26 |
441 |
--
|
|
What is a conversion rate?
|
Nessa Morrissey |
2022-07-26 |
690 |
--
|
|
4 ways your support team can boost efficiency and do more with less
|
Anna Murphy |
2022-07-26 |
1,822 |
--
|
|
What is conversational AI?
|
Nessa Morrissey |
2022-07-26 |
533 |
--
|
|
What is customer activation?
|
Nessa Morrissey |
2022-07-26 |
484 |
--
|
|
Ensuring Intercom’s interoperability for enterprise customers
|
Catherine Brodigan, Sonia Moaiery |
2022-07-27 |
1,402 |
--
|
|
4 ways to accelerate sales using the Intercom integration with HubSpot
|
Katherine Boyarsky |
2022-07-27 |
872 |
--
|
|
Customer retention strategies: 5 best practices & 6 strategies for low churn
|
Anna Murphy |
2022-08-02 |
2,797 |
--
|
|
Built for you: Dynamic Content, granular subscriptions, Surveys upgrades, and more
|
Jason Recacho |
2022-08-03 |
447 |
--
|
|
Building a company to be proud of: Intercom recognized as one of the best places to work
|
Maggie Landers |
2022-08-03 |
626 |
--
|
|
What is customer acquisition cost and why does it matter?
|
Brian Kotlyar |
2022-08-07 |
2,287 |
--
|
|
Valuable insights at the right time: Determining the ideal level of design fidelity for user testing
|
Cormac O'Dwyer |
2022-08-09 |
1,229 |
--
|
|
Intercom included on the Forbes Cloud 100 for sixth consecutive year
|
Karen Peacock |
2022-08-09 |
383 |
--
|
|
Intercom’s product principles: Shaping the solution to maximize customer value
|
Levent Ali |
2022-08-10 |
1,222 |
--
|
|
Announcing our new guide ‘Supercharge Your Support: How In-context Support Can Boost Your Bottom Line’
|
Zara Burke |
2022-08-11 |
521 |
--
|
|
In-context or out of touch: The future of online customer service
|
Lauren Cassidy |
2022-08-16 |
1,505 |
--
|
|
Communication, collaboration, coordination: The 3 Cs guiding successful cross-functional teams
|
Kate Sugrue, Liam Keegan |
2022-08-17 |
1,382 |
--
|
|
4 ways to personalize your marketing messaging and boost engagement
|
Anna Murphy |
2022-08-22 |
1,042 |
--
|
|
Drive retention from customer support with 4 easy steps
|
Lauren Cassidy |
2022-08-23 |
1,039 |
--
|
|
Registration for our fall 2022 product launch event is now open
|
Alyssa Smrekar |
2022-08-24 |
337 |
--
|
|
What are push notifications and why do marketers need them?
|
Daniel Harris |
2022-08-26 |
2,579 |
--
|
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The 9 best tools for your early-stage startup tech stack
|
Alan McGlinchey |
2022-08-30 |
2,083 |
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