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Intercom Blog

374 posts indexed since 2022

Blog URL
Posts YTD
39 ↓ vs 40 last year
Avg Posts/Month
6.2 since 2022
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Post Details

374 matching posts

Title Author Published Words HN Pts
Announcing Fin Apex: The age of vertical models is here Eoghan McCabe 2026-03-26 1,181 --
Never stop disrupting yourself; introducing the Fin API platform Eoghan McCabe 2026-04-02 835 --
From swarms to product: Turning customer signals into scalable features Kevin O'Brien 2026-04-13 849 --
The hardest percentages Pratik Bothra 2026-04-14 1,176 --
AI is approving our pull requests: Here’s how we made it safe Kesha Mykhailov Niamh Young 2026-04-21 1,777 --
Announcing Fin for Sales: A new role for Fin Customer Agent Rati Zvirawa 2026-04-22 1,476 --
Introducing the Sales Agent Blueprint Ciaran Nolan 2026-04-23 479 --
AI is the answer to the sales growth-without-headcount problem Pascaline Albin 2026-04-28 1,258 --
Announcing Fin for Ecommerce: Fin’s next role as a Customer Agent Robert Davitt 2026-05-07 830 --
How we turned support into a revenue engine at Intercom Franka Martinovic 2026-05-08 1,349 --
Building outcome-based pricing for Fin for Sales Aisling O'Reilly 2026-05-08 1,046 --
Today Intercom becomes Fin Eoghan McCabe 2026-05-12 501 24
The ultimate guide to knowledge management for your Sales Agent Beth-Ann Sher Fred Walton 2026-05-13 4,029 --
Meet Operator: An Agent for your customer operations Patrick Andrews 2026-05-15 1,245 --
Operator: A look under the hood Jack Ryan 2026-05-15 1,845 --
Agents can do the work Jennifer Murphy 2026-05-18 1,005 --
Ready for your busiest day: How we scale Ryan Sherlock 2026-05-19 2,542 --
How we develop pricing and packaging at Fin Sophie Woods 2026-05-20 1,601 --
What really matters when evaluating AI Agents for customer service? Declan Ivory 2026-05-22 1,079 --
Speed-to-lead is a solved problem Ciaran Nolan 2026-05-25 927 --
Playing a different game Eoghan McCabe 2026-06-04 633 --
Extending Fin as the most open Agent platform Paul Adams 2026-06-09 417 --
How to make the case for giving your AI Agent system access Dawn Perrott 2026-06-11 1,335 --
Salesforce signs definitive agreement to acquire Fin Eoghan McCabe 2026-06-15 367 --
Plushcap, by Matt Makai. 2021-2026.