Reliability at RevenueCat

RevenueCat prioritizes reliability in its operations, recognizing that while perfect reliability is unattainable, a balance between prevention and mitigation is crucial. The company invests significantly in infrastructure, with a dedicated team to monitor and manage system performance and scaling, employing best practices such as automated testing, code reviews, and incident response strategies. Despite these efforts, unexpected challenges, like last week's Amazon database outage, emphasize the need for effective mitigation strategies. RevenueCat's SDK is designed to minimize the impact of API inaccessibility on users, especially those with existing subscriptions, by employing local caching and deferred verification processes. The company continuously refines its infrastructure and response protocols, aiming to improve failure modes and data handling during outages. While recognizing that the complex, distributed nature of their system means occasional issues are inevitable, RevenueCat remains committed to enhancing its reliability and maintaining trust with its users.