Voiceflow & Qdrant: Powering No-Code AI Agent Creation with Scalable Vector Search

Voiceflow, a no-code platform for creating AI agents, leverages Qdrant's scalable vector search technology to enhance its capabilities, allowing enterprises to design workflows through a drag-and-drop interface and host customized chatbot interfaces without building their own retrieval-augmented generation (RAG) pipelines. Initially using Pinecone, Voiceflow switched to Qdrant due to its robust multi-node scaling, infrastructure support integrating with AWS, and the responsive development team. The transition involved a comprehensive migration process ensuring data consistency and stability, ultimately enabling efficient data processing and retrieval through features like quantization, chunking search, and enhanced metadata tagging. By utilizing these capabilities, Voiceflow has optimized its platform for secure, scalable, and efficient AI-driven applications, supporting diverse user needs and anticipating future innovations in hybrid search and multitenancy.