How to Build Better Self-Serve Help with Chameleon

The text discusses how to build better self-serve help using Chameleon. It emphasizes that providing the right kind of help at the right time is crucial for driving product adoption and reducing support costs. Three types of self-serve help are suggested: tooltips, on-demand product tutorials, and help widgets. Tooltips can be used to provide context about unfamiliar terminology or icons in a user interface. On-demand product tutorials allow users to learn at their own pace by taking interactive tours focused on key features. Help widgets offer various resources such as help docs, contacting support, and recent feature release notes. The text also provides step-by-step instructions on how to implement these self-serve help options using Chameleon.

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