Kommunicate: App spotlight

Kommunicate is a human and bot hybrid software that aims to bring the best of both worlds to customer support, allowing businesses to build long-lasting relationships with their customers through a robust suite of tools and features including AI-powered chatbots, rich messaging templates, lead collection, automatic conversation routing, and customer satisfaction tracking. The platform was founded by Intentive, which has empowered over 1,000 companies with in-app messaging tools, and is now used by top-notch customer support teams to empower their growth.