MCP.shop Demo: How WorkOS Powers Identity and Auth for AI Agents

At the Enterprise Ready Conference 2025, Tobin South from WorkOS's AI Agents team showcased a demonstration highlighting the critical importance of identity and authentication infrastructure in AI-powered applications. The demo featured MCP.shop, an e-commerce platform utilizing ChatGPT's Apps SDK for a conversational shopping experience, underpinned by WorkOS AuthKit for enterprise-grade identity management. This demonstration emphasized that AI applications require robust identity and access control systems, similar to traditional applications, to ensure user authentication, authorization, audit trails, and session management. WorkOS's integration with OpenAI's Apps SDK exemplifies how developers can leverage existing identity infrastructure to focus on building unique AI functionalities without having to develop complex security protocols from scratch. This setup allows AI applications to meet enterprise security standards, addressing a significant challenge AI companies face in balancing rapid technological advancements with the need for solid infrastructure to gain enterprise trust and deployment.