How Product Design is Evolving with AI

WorkOS builds an identity and access management platform for startups and AI companies, emphasizing a unique product engineering culture that leverages AI to enhance the project lifecycle, from customer feedback synthesis to solution exploration and direct production work. A significant development is the Fine-Grained Authorization (FGA) feature, which uses a relationship graph to determine permissions, allowing for more dynamic and accurate design iterations through a WYSIWYG editor. The design process at WorkOS incorporates AI to create working prototypes in production, enabling earlier, more accurate feedback and decision validation against real data. This approach shifts the focus from static mockups to dynamic, production-ready designs that consider edge cases and performance, allowing designers to close numerous UI issues independently. As the platform evolves, WorkOS expands its design considerations beyond traditional interfaces to include APIs, CLIs, and agentic experiences, accommodating a broader user base that now includes agents capable of technical translation. The design team is empowered to innovate and apply their craft across various platform aspects, welcoming new designers to contribute to this evolving landscape.