Debugging with SCIM Logs

SCIM directory Logs provide customers with self-service visibility into provisioning activity that previously required support engineers to inspect server logs, addressing common cases where users fail to appear or access an application after identity-provider changes. The dashboard retains 30 days of IdP provisioning requests, including request and response payloads, statuses, client details, identifiers, timestamps, and actionable debug messages for failures. Filters by action, status, method, email, external ID, group, and precise time ranges help administrators isolate relevant events quickly, while bidirectional links between provisioning requests and WorkOS events allow investigations to begin from either the triggering IdP request or its resulting user or group change. By pairing raw protocol details with explanations of likely configuration fixes, the feature aims to reduce support delays and help customers diagnose SCIM issues independently.

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