Ciroos is building AI SREs that can actually fix things

Ronak Desai, CEO and founder of Ciroos, has leveraged his experience in building startups and expertise in observability to create a multi-agent AI system designed to reduce the mean time to repair in complex IT environments. Ciroos aims to improve incident response by deploying specialized agents across different domains such as network, security, and application performance, bringing intelligence directly to the data sources rather than relying on a centralized platform. The system provides preemptive insights into incidents, identifying root causes and suggesting remediation steps while maintaining a human in the loop to make final decisions, with a trajectory towards greater autonomy. The rapid development and deployment of Ciroos in enterprise settings have been facilitated by advanced AI tools, Desai's return to coding, and a mature SaaS ecosystem, resulting in significant interest from large enterprises and smaller startups alike. Large companies see AI as a way to bridge staffing gaps and enhance the quality of investigations, while smaller companies benefit from adopting best practices without hiring dedicated specialists. This interview took place at AWS re:Invent 2025, highlighting Ciroos's surprising traction across different business sizes.

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