Company
Date Published
Author
Frank Yaw-Owusu
Word count
1176
Language
English
Hacker News points
None

Summary

Frame AI is a startup that uses artificial intelligence to help businesses extract valuable insights from customer interactions such as call transcripts, social posts, and support tickets. The company was founded by George Davis, Robbie Mitchell, Jesse St. Charles, and Brandon Reiss, who saw an opportunity to apply AI to the challenge of extracting critical facts from these conversations. Frame AI's platform uses general-purpose language models to extract specific data signals from text and structured data, allowing businesses to unlock value from their vast, dormant customer data. The company has benefited from partnering with Twilio Ventures, which aligns with its mission to harness AI for customer engagement applications. With the partnership, Frame AI is reaching more customer interactions than ever before and expanding its reach in applying AI-driven insights to a broader array of business challenges.