Company
Date Published
Author
Katrina Wong
Word count
1299
Language
English
Hacker News points
None

Summary

Twilio is introducing Segment B2B Edition and Zero Copy Architecture to offer a composable, AI-ready customer data platform that enhances businesses' understanding of customers. The new platform allows companies to build unified, identity-resolved customer profiles and establish relationships across all their customer data in an expanded data graph. With predictive and generative AI tools, marketers can now create precisely targeted audiences, trigger customer journeys, personalize multichannel experiences, and save time with generative AI. Twilio is committed to building CustomerAI safely and responsibly, with a focus on data protection standards and transparency.