Twilio has welcomed Joyce Kim as its new Chief Marketing Officer, bringing her experience from Genesys and Arm in driving market expansion and enterprise revenue growth. Joyce's background includes leading digital transformation and global marketing strategies for large developer ecosystems. She is excited to build at Twilio, leveraging the company's expertise in powering data-driven customer experiences. For Joyce, Twilio's "We are Positrons" value resonates as a personal principle of enjoying people on the journey and being a positive force.