Toast’s Rebecca Blair: Lessons from building a security operations team from scratch

In this episode of the Future of Security Operations podcast, Thomas interviews Rebecca Blair, the Security Operations Center Manager at Toast, a comprehensive point-of-sale and management platform for the food service industry. Rebecca, who joined Toast in 2021 as its first security operations hire, discusses her experiences in building and scaling a security team, emphasizing the importance of prioritizing tasks, measuring alert efficacy, and reducing manual workloads. She also highlights the need for developing cybersecurity talent, leveraging dashboards for operational efficiency, and maintaining team morale through mental health initiatives. Additionally, Rebecca shares how pursuing an MBA has influenced her approach to security and provides insights into the future of security operations, including the role of purple teams.

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