Update.ai is a company that helps customer-facing teams, particularly customer success managers, make meetings more productive and outcome-driven by using conversation intelligence to reduce time spent on repetitive tasks. They use real-time transcription and actionable insights provided by Symbl.ai's platform to enable customer success teams to be fully present for their customers. Update.ai aims to become outstanding relationship-builders by helping teams run more effective meetings, be more actionable, and share those meetings with internal colleagues and back to customers. With the help of Symbl.ai, Update.ai has achieved seamless speed to market, saved almost 6 months of lead time, and reduced development effort investment. The partnership between Update.ai and Symbl.ai enables the delivery of innovative conversation intelligence experiences with minimal development time and effort, empowering customer success teams to focus on building lasting relationships with their customers.