This is how PagerDuty quickly launched new pricing tiers and a self-service free trial

Jeli, an incident analysis platform under PagerDuty, successfully integrated Stigg to manage its customer entitlements and pricing as they prepared for a launch on ProductHunt. Initially relying on a basic, hardcoded system, Jeli faced challenges in scaling and required a more robust solution to accommodate new pricing tiers and trials. After a swift proof-of-concept, Stigg proved effective and was implemented, enabling Jeli to meet their tight launch deadline without major bugs. This integration saved Jeli significant engineering resources, allowing them to focus on other projects and eliminating reliance on internal domain knowledge for entitlement management. Stigg’s platform not only facilitated a smoother rollout but also empowered Jeli’s team to explore advanced customer subscription features without engineering becoming a bottleneck, thereby enhancing Jeli’s capability to manage future pricing initiatives.

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