Voice technology has been widely adopted by businesses to support their digital transformation projects, improving efficiencies and revenues. Industries such as media and entertainment, banking, financial services, insurance, and transcription solutions have benefited from speech recognition technology in the past year. The current main use cases for voice technology include subtitling and closed captioning, where video content is turned into a text-based format to deliver captions automatically, quickly, and at scale. This has led to a significant increase in global internet traffic, social media usage, and video marketing, with 92% of marketers using video as an important part of their strategy. Voice technology is also being used in customer experience and analytics, web conferencing transcription, education, academic, research transcription, and automotive command and control, enabling businesses to capture, structure, and analyze data derived from voice interactions, improve customer experience, and gain insights from omnichannel approaches.