Life as a Developer Support Engineer at RevenueCat: Stories from the Team
Blog post from RevenueCat
The Developer Support Engineer (DSE) role at RevenueCat offers a dynamic entry point into the tech world, designed to enhance skills and have an immediate impact by working with prominent apps like ChatGPT and VSCO. The experiences shared by current and former DSEs such as Cody Kerns, Haley Pace, and others highlight the role's diverse challenges and learning opportunities, ranging from technical problem-solving to customer interaction and project ownership. DSEs are encouraged to explore and understand the platform, contribute creatively, and build a comprehensive understanding of app development. The role is characterized by a supportive team culture and the potential for career growth, as exemplified by Cody's progression from DSE to Support Team Lead. RevenueCat values customer obsession and innovation, making the DSE position both challenging and rewarding for those eager to help developers succeed.