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How to build a win-back campaign with RevenueCat Web Billing

Blog post from RevenueCat

Post Details
Company
Date Published
Author
Perttu Lähteenlahti
Word Count
2,180
Company Posts That Month
23
Language
English
Hacker News Points
-
Post removed?
No
Summary

Losing a customer doesn't necessarily spell the end, as businesses can implement strategies to regain them, such as win-back campaigns that re-engage users to reconsider subscriptions. One effective approach is offering discounts through RevenueCat’s Web Billing, which facilitates web-based purchases without needing a custom backend. This method allows businesses to manage subscriptions seamlessly alongside traditional in-app methods, while benefiting from lower fees compared to Apple and Google, potentially increasing revenue by 12.1-27.1%. Setting up a win-back campaign with RevenueCat involves creating a web billing app connected to Stripe, customizing web paywalls, and configuring products and offerings. Automation tools like Zapier can be used to send targeted win-back emails when subscriptions expire, directing users to a web paywall where they can easily resubscribe at a discounted rate. This streamlined process requires minimal coding and integrates effortlessly with mobile apps, ensuring users quickly regain access to premium content after resubscribing.

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