Saving You Critical Time: Five New Capabilities to Speed Incident Response
Blog post from New Relic
New Relic has introduced several AIOps capabilities into New Relic One to enhance incident response efficiency by providing critical information in real-time. Key features include the integration of anomaly detection into the activity stream, which helps users quickly understand and respond to changes in their systems by offering in-depth anomaly analysis and contextual information. Users can configure Proactive Detection to send anomaly notifications to various platforms, including Slack, and the issue summary has been enhanced to provide insights with components such as analysis summaries and suggested responders. Additionally, a visual issue timeline in a Gantt-style chart helps users comprehend the sequence of events, while Incident Intelligence offers tailored correlation decisions to reduce alert noise by analyzing patterns in event sequences. Finally, a scheduled alert muting feature allows users to manage alerts during scheduled maintenance or deployments, preventing unnecessary distractions.