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Reduce MTTD and MTTR with logs in context

Blog post from New Relic

Post Details
Company
Date Published
Author
Rachel Foster
Word Count
2,196
Company Posts That Month
37
Language
English
Hacker News Points
-
Post removed?
No
Summary

The blog post explores the importance of utilizing logs in context to enhance the efficiency of detecting and resolving system incidents, particularly through New Relic's capabilities. It explains the significance of mean time to detection (MTTD) and mean time to resolution (MTTR) as key performance indicators for system reliability and uptime, emphasizing how correlated log data can reduce these times by providing contextual information that links logs with other telemetry data. By integrating logs with performance metrics, events, and traces, New Relic enables users to form a comprehensive view of their technology stack, facilitating faster identification and resolution of issues. The post highlights the integration of New Relic's logs in context feature with various telemetry sources and discusses additional New Relic functionalities for managing log data, such as log parsing, obfuscation, and pattern recognition, which collectively aim to optimize system performance and enhance the digital customer experience.

Trends Found in this Post
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Observability 3 1,266 225 69 -10%
Kubernetes 2 1,520 189 63 -4%
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OpenTelemetry 1 233 32 15 -43%
Real-time 1 2,283 532 164 +22%
Serverless 1 573 137 68 -24%
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