Reduce MTTD and MTTR with logs in context
Blog post from New Relic
The blog post explores the importance of utilizing logs in context to enhance the efficiency of detecting and resolving system incidents, particularly through New Relic's capabilities. It explains the significance of mean time to detection (MTTD) and mean time to resolution (MTTR) as key performance indicators for system reliability and uptime, emphasizing how correlated log data can reduce these times by providing contextual information that links logs with other telemetry data. By integrating logs with performance metrics, events, and traces, New Relic enables users to form a comprehensive view of their technology stack, facilitating faster identification and resolution of issues. The post highlights the integration of New Relic's logs in context feature with various telemetry sources and discusses additional New Relic functionalities for managing log data, such as log parsing, obfuscation, and pattern recognition, which collectively aim to optimize system performance and enhance the digital customer experience.