New Relic Workflow Automation Is Now Generally Available
Blog post from New Relic
New Relic has launched Workflow Automation, a no-code and low-code feature integrated into its platform that transforms observability data into actionable responses, enabling automated remediation of detected issues. This tool connects alerts, metrics, and system events to execute predefined actions, such as rolling back deployments or scaling infrastructure in response to anomalies, using a visual interface or natural language prompts powered by New Relic AI. Workflow Automation leverages New Relic's unified telemetry data to make informed decisions and supports a range of integrations, including AWS AppConfig for automated feature flag rollbacks, enhancing operational efficiency by reducing mean time to resolution (MTTR) and minimizing manual intervention. The offering includes a visual builder with YAML flexibility, native data integration, and transparent usage-based pricing, ensuring organizations can scale automation without unexpected costs while maintaining human oversight with approval gates. This innovative platform aims to bridge the gap between problem detection and resolution, significantly enhancing the reliability and efficiency of IT operations.