When Simply Business started, they sought to incorporate best practices in tech and software development into their operations. However, they found that these best practices didn't always translate into effective cultural processes for a scale-up. They shifted from an Elasticsearch, Logstash, and Kibana (ELK) stack to using New Relic log management across all software engineering teams. This transition taught them three key lessons: creating pre-filtered saved views, using tagging to make accessible dashboards, and avoiding best-in-breed tools that breed complexity. By simplifying their tech stack and focusing on a single tool, they were able to improve developer productivity, reduce mental strain, and save money. They now use New Relic as their primary observability tool, providing all the data their developers need in one place, eliminating the need for multiple interfaces and query languages.