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Reduce MTTD and MTTR with logs in context

Blog post from New Relic

Post Details
Company
Date Published
Author
Rachel Foster
Word Count
2,023
Language
English
Hacker News Points
-
Summary

As a DevOps detective, tracking down details about system issues is crucial. Logs can provide detailed information to reconstruct the incident, but they need to be configured for granularity and correlated with other telemetry data to detect and resolve issues efficiently. Correlated log data with New Relic logs in context enables faster detection and resolution of incidents by providing contextual information, allowing users to identify the root cause of problems more quickly. This leads to improved mean time to detection (MTTD) and mean time to resolution (MTTR), which are key performance indicators for stabilizing system availability and performance. By leveraging correlated log data with New Relic logs in context, organizations can minimize MTTD and MTTR, improve product reliability, and reduce downtime, ultimately enhancing the digital customer experience.