Add Modem to ChatGPT using our new official plugin
Blog post from Modem
Modem is now available as a ChatGPT plugin, enabling teams to access and analyze customer feedback directly within their existing chats after installing the plugin, signing in, and selecting Modem with the @ command. The integration aims to make customer context readily available during knowledge work, allowing users to explore feedback, turn findings into engineering or other follow-up work, and automate recurring tasks. One suggested use case is identifying the most requested customer fixes from the previous 30 days, merging duplicate requests, and counting affected customers; useful recurring queries can then be saved as skills and scheduled to run automatically.
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