More Automation for Greater Efficiency

Miradore’s mobile device management platform can help organizations with specialized in-house applications automate the deployment, configuration, security, and support of large Android device fleets, as illustrated by a logistics and retail customer. Using Samsung Knox Mobile Enrollment, supplier-provided device identifiers, user groups, and Business Policies, devices can be shipped directly to locations, enrolled and assigned automatically, and provisioned with required apps and accounts, reportedly reducing setup effort by more than 90%. The configuration approach also restricts personal use through kiosk mode, blocked account changes and app installations, passcode policies, managed browser access, tethering controls, SIM-change alerts, and call restrictions for costly or unwanted destinations. Samsung Knox Service Plugin extends device controls for functions such as volume settings, contacts, Bluetooth access, call filtering, and preconfigured permissions for LogMeIn Resolve remote support, whose sessions can be recorded. Miradore APIs can export device and data-usage information for monitoring, reporting, and internal billing, while the customer example reports operational savings ranging from 23% to 90% in mobile expenses, manual call routing, and support costs.

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