Bring dots to work with Merge for Workforce

Merge for Workforce integrates OpenAI’s dots, persistent personal agents in ChatGPT, with IT-approved company tools through a governed MCP endpoint. Employees can connect a dot through a custom ChatGPT plugin, after which Merge uses identity-provider groups to grant access to approved applications and actions based on each employee’s existing permissions, automatically updating or removing access as roles change. The platform supports hundreds of third-party systems, executes authorized actions using employee credentials, and enables access-request workflows for unavailable tools. Merge also applies security and compliance policies to each tool call and response, including detection, redaction, or blocking of sensitive and company-specific information, while maintaining centralized audit records of actions, requests, statuses, and triggered rules. Its shadow AI discovery feature helps organizations identify agent adoption and provide governed alternatives to unmanaged use, though logging is limited to activity routed through Workforce.

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