How we handle Zero Data Retention (ZDR) in LiveKit

LiveKit states that zero data retention (ZDR) is enabled by default for all LLM, speech-to-text, and text-to-speech models offered through its Inference platform, aiming to eliminate the provider-by-provider compliance reviews often required in regulated industries. It defines ZDR as using customer data only to process requests, with no retention, logging, training, aggregation, system improvement, or unauthorized sharing, and says it enforces these requirements through provider contracts, account configurations, workspace settings, and request-level parameters. The company reports that it verifies ZDR across its request entry points, model providers, and underlying GPU and cloud infrastructure before adding models and continuously reviews existing integrations. Some optional features necessarily retain data for their intended function: observability retains transcripts and audio for 30 days, Egress sends recordings to customer-controlled cloud storage while deleting interim files after upload, and voice cloning retains samples until 12 months after last use or until deletion by the customer.

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