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Embed a voice agent on any website

Blog post from LiveKit

Post Details
Company
Date Published
Author
Jack Dwyer
Word Count
840
Company Posts That Month
7
Language
English
Hacker News Points
-
Summary

LiveKit offers a simplified solution for embedding voice agents into websites by using a single <script> tag, eliminating the need for frontend integration, SDKs, or custom call UIs. This feature allows websites to provide real-time voice interactions akin to an Intercom chat bubble, but through voice, enhancing user experience by engaging them in context-specific conversations directly on the page they are viewing. The voice agents can be used for various applications, such as e-commerce assistance, live support and onboarding, lead capture, and even after-hours inquiries, all while maintaining the user's flow. The setup involves generating a snippet within the LiveKit Cloud dashboard that can be easily embedded into platforms like WordPress, Shopify, or custom sites, and it supports additional features like video, screen sharing, and text chat. Customization options are available for branding, user context, and domain lock settings, ensuring the widget fits seamlessly into the site’s aesthetics and maintains security by only loading on approved domains. The embedded sessions integrate with LiveKit's Agent Console for comprehensive management and analytics.

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