Best incident postmortem software for security teams: 2026 guide

In the 2026 guide on security-focused incident postmortem software, the emphasis is on balancing the need for rapid incident response with maintaining forensic rigor and compliance. The guide evaluates various tools like incident.io, PagerDuty, Jira Service Management, Rootly, and FireHydrant, highlighting features such as private incident channels, automated timeline capture, SIEM integration, and role-based access control. It stresses the importance of immutable audit trails for compliance purposes and the value of automated forensic data capture to satisfy legal and audit requirements. Each software solution is assessed for its integration capabilities, security controls, and AI functionalities, with incident.io being noted for its Slack-native operations and comprehensive security features, while PagerDuty is recognized for alert management despite its deprecated postmortem feature. The guide provides insights into the hidden costs and pricing models of these tools and offers strategies to make a compelling business case for investment by demonstrating potential time and cost savings, risk reduction, and compliance assurance.