In a crossover podcast episode, Julie Gunderson and Mandi Walls engage with Alex Solomon, co-founder of PagerDuty, and Kolton Andrus, co-founder of Gremlin, to discuss the founding stories and cultural philosophies of their companies. They delve into their experiences transitioning from large corporations like Amazon and Netflix to startups, highlighting the importance of building resilient systems and the challenges of changing organizational culture. The conversation touches on the evolution of DevOps practices, the necessity of modernizing incident management, and the adoption of Chaos Engineering to enhance system reliability. They address common misconceptions and provide advice for organizations hesitant to adopt practices utilized by tech giants like Amazon and Netflix. The episode emphasizes the gradual journey towards modernization, encouraging companies to take small, impactful steps to improve their operational maturity.