Gartner's report, "IT Resilience — 7 Tips for Improving Reliability, Tolerability and Disaster Recovery," outlines strategies for enhancing the resilience of IT systems, highlighting that IT resilience is a continuous process of improvement rather than a one-time initiative. Defined as the ability of systems to be reliable, tolerable, and recoverable, IT resilience involves identifying and mitigating risks while adapting to new challenges. The report underscores the importance of resilience not only for maintaining customer satisfaction but also as a competitive advantage, especially as system complexity increases and failures can take various forms. Chaos Engineering is recommended to uncover unknown failure modes, complementing traditional practices like Disaster Recovery. IT resilience is portrayed as a shared responsibility, with Site Reliability Engineers (SREs) playing a key role in fostering cross-team collaboration. The report predicts a rise in SRE-like roles due to their significant impact on resilience, with 30% of enterprises expected to establish such positions by 2025. The text also emphasizes the importance of identifying IT hazards and risks, particularly as reliance on cloud services grows, urging organizations to proactively surface and address potential failure points.