Working as a product designer at Grafana Labs offers a dynamic and challenging experience, particularly due to the technical complexity of engineering tools and the need for strong collaboration across teams. Catherine Gui, a product designer at Grafana, describes her role as creatively engaging, involving user-centric design processes and the necessity of building strong relationships both within and outside the company. Despite the challenges of not having a technical background, she emphasizes the importance of communication and collaboration with engineers and subject matter experts to understand and solve user problems effectively. Gui shares insights on developing domain knowledge and leveraging allies to navigate the complexities of product design, highlighting the value of sharing work frequently and incorporating feedback from experts. Her experiences underscore the significance of teamwork in bridging gaps between UX and engineering, ultimately leading to more confident and successful design outcomes.