Trapeze Group's Emergency Services team has implemented Grafana to enhance the monitoring capabilities of ambulance operations in Australia, which involves managing a fleet of up to 1,000 vehicles with over 60 telemetry channels and 120 million daily messages. The integration of Grafana facilitates real-time visibility and accessibility of critical data, allowing for efficient tracking of ambulance locations, vehicle performance, and response times, ultimately improving life-saving operations. Initially facing challenges with bespoke development approaches, the team found Grafana's dashboards and plugins to be game-changing, enabling rapid prototyping and real-time data synchronization without heavy reliance on developers. The team continues to explore enhancements such as live data sources, predictive modeling for vehicle maintenance, and advanced mapping features, while expressing interest in technologies like Apache Spark, Prometheus, and InfluxDB to further improve data ingestion and analysis. Despite initial resistance from the development team, Grafana has proven to be an effective tool for visualizing and managing complex data, supporting Trapeze's goal of providing emergency services with comprehensive and intuitive monitoring solutions.