Company
Date Published
Author
Sonia Aguilar Peiron and Ryan Kehoe
Word count
900
Language
English
Hacker News points
None

Summary

Grafana Alerting has introduced a new simplified routing feature designed to retain the power of its original, complex routing system while making it more accessible and user-friendly. Previously, Grafana Alerting employed a tree-structured routing approach using notification policies and labels, which, despite being powerful, proved too complex and confusing for many users. The new system allows users to select a contact point directly, automatically generating a policy in the background, thereby eliminating the need to manually configure labels and resulting in a more intuitive user experience. This update, while simplifying the process, maintains essential features like modifying policies, muting timings, and changing groupings, and it enhances control through alert rule Role-Based Access Control (RBAC), reducing errors from unauthorized changes. Simplified routing is currently available for Grafana managed alerts and Alertmanager, with options for customization and new contact point creation accessible to those with appropriate permissions. Auto-generated policies are visible only to admin users, who can manage them through the alert rule form, ensuring that the system remains secure and organized.