Natel Energy, a company specializing in hydropower turbines, utilizes Grafana to optimize the operation and control of its power plants, as highlighted by developer Ryan McKinley at GrafanaCon EU. McKinley described how Grafana's tools have transformed the company's industrial control systems from cumbersome, chart-heavy interfaces to more efficient, user-friendly dashboards. By integrating Visual Basic with Influx and Grafana, Natel improved data visualization and accessibility, replacing complex SQL database processes with simpler, effective solutions. This innovation extended to a new plant in Freedom Falls, Maine, where an upgraded control system enabled remote monitoring and diagnostics, accommodating both expert and novice operators. Grafana's flexible plugin infrastructure allowed for customization tailored to Natel's evolving needs and has led to contributions back to the open-source community. One notable feature is the company's license tracking graph, which integrates with Slack to notify team members about software license availability, showcasing Grafana's versatility in various applications across Natel.