Many organizations are transitioning to Grafana Cloud IRM, a unified incident response and on-call management application, to enhance reliability, reduce costs, and streamline their tools. Grafana offers migration tools for legacy systems like PagerDuty, Splunk On-Call, and now Opsgenie, as Atlassian will discontinue Opsgenie sales in June 2025 and support by April 2027. The new Opsgenie migration tool facilitates the transfer of resources such as user notification rules, on-call schedules, escalation policies, and integrations to Grafana Cloud IRM, though some limitations in integration types and escalation policies exist. Grafana Cloud IRM has recently integrated its OnCall and Incident features into a single app, providing a unified homepage for alert groups and incidents, which enhances user experience and streamlines incident response. This consolidated approach allows for faster response times and better customization and automation within the Grafana Cloud observability stack. Grafana Cloud also offers a free tier and various plans to accommodate different user needs.