In a webinar titled "ObservabilityCON on the Road," George Luong, Engineering Manager of Slack's Monitoring team, shared the company's evolution in monitoring practices since adopting Grafana in December 2015. The journey from using unintuitive dashboard systems to the current Grafana Enterprise-powered system highlights significant advancements, including integrating Grafana Alerting, which now powers 50% of all alerts at Slack, and adopting a dashboards-as-code approach. Additionally, Slack developed a Global Health Dashboard to proactively address issues before they impact users, ensuring continuous and seamless connections for millions of users. The webinar, which has concluded, offered insights into Slack's successful implementation of Grafana, benefiting everyone from developers to executives.