ObservabilityCON 2020 concluded with discussions on the future of observability, showcasing tools and practices like Chaos Engineering, and demonstrating products like Grafana Loki. A panel of experts, including representatives from Grafana Labs, Honeycomb, Datadog, and Lightstep, discussed trends such as OpenTelemetry and the integration of open-source and commercial platforms. They highlighted the importance of making observability a company-wide practice and offered advice on starting small or smart with observability tools. Jacob Plicque from Gremlin emphasized Chaos Engineering's role in identifying latent issues and improving system reliability, encouraging sharing of failure stories to tackle common problems. Grafana Labs team members demonstrated how tools like Loki, ServiceNow, Wavefront, and New Relic plugins integrate into observability workflows, highlighting features such as log aggregation, alert notifications, and data visualization. These discussions and demos underscored the significance of observability in enhancing system performance and reliability.