During ObservabilityCON 2020, Grafana Labs unveiled numerous innovations aimed at enhancing observability solutions for its users, including significant updates to its existing tools and the introduction of new offerings. The highlight was the release of Loki 2.0, which introduced advanced querying capabilities for log transformation and label extraction, making log analysis more efficient and cost-effective. Grafana Tempo, a new distributed tracing backend, promises seamless integration with existing systems and cost-efficiency by relying on object storage. The updated Grafana 7.3 emphasized a cohesive user experience and introduced new features such as exemplars for faster debugging, improved visualization options, and enhanced plugin support for various data sources, including Wavefront and MongoDB. Enterprise features like data source usage insights, audit logs, and SAML authentication were also introduced, catering to the needs of larger organizations. The event also showcased Grafana Cloud's enhanced alerting capabilities and the launch of Grafana Metrics Enterprise, offering a scalable Prometheus-as-a-Service solution designed for large-scale operations.