In a podcast episode from Grafana's "Big Tent," hosts Mat Ryer and Matt Toback discuss observability strategies with Nayana Shetty, a principal engineer at the Lego Group, emphasizing the importance of incorporating observability from the outset rather than as an afterthought. The conversation highlights Shetty's experiences with building reliable microservices and the necessity of designing systems for failure, which involves planning for system errors and ensuring smooth recovery. Shetty shares her approach of using a "carrot-and-stick" method to emphasize the benefits of proactive monitoring, while also acknowledging the ongoing challenges of integrating diverse monitoring tools. The discussion underscores the need for continuous evolution in monitoring practices, akin to software development cycles, and suggests practical exercises like incident drills to prepare teams for real-world system failures.