Company
Date Published
Author
Ieva Vasiļjeva
Word count
800
Language
English
Hacker News points
None

Summary

Grafana 9.5 introduces support bundles, a feature designed to streamline the debugging process of Grafana instances by compiling essential information that can be easily shared or examined. Available across all tiers, including Grafana Cloud, OSS, and Enterprise, support bundles can include data on version and resource usage, database details, LDAP and OAuth2 configurations, plugins, SAML information, settings, usage statistics, and user metadata. Users have control over what information to include and can encrypt bundles for security, ensuring only trusted parties can access sensitive details. These bundles simplify information gathering, aiding both self-diagnosis and communication with Grafana's support team. Configurations for support bundles are managed through Grafana’s settings, allowing users to enable or disable them, set encryption keys, and specify access permissions. Future developments for support bundles aim to incorporate additional data, such as server logs, with user feedback encouraged for further enhancements.