Grafana has introduced a new feature called "shift swaps" in Grafana OnCall, designed to streamline the process of exchanging on-call shifts among software engineers, thus accommodating personal events and unexpected plans without the chaos of manual coordination. Available in both the open-source and hosted versions of Grafana OnCall, as well as its mobile app, this feature allows users to initiate and accept swap requests through a user-friendly interface, with notifications facilitated via Slack or the Web UI. If no one accepts a swap request, the original schedule remains unchanged, but reminders are sent to ensure visibility of pending requests. This feature, distinct from the existing "override calendars" which lack automatic notifications, is part of a series of updates aimed at enhancing the Grafana OnCall experience, alongside new scheduling and email support features. Grafana OnCall is integrated within the Grafana IRM suite, available through Grafana Cloud, which offers a free tier for users to explore its functionalities.