How Worldline uses Grafana Enterprise and Grafana Mimir to run its platform-as-a-service at a global scale

Worldline, a leading payment service provider in Europe, utilizes Grafana Enterprise and Grafana Mimir to enhance its platform-as-a-service, accommodating its global operations and ensuring agile and faster transactions. The company's observability stack, which includes Grafana for visualization, Loki for logs, Tempo for traces, and Mimir for metrics, allows Worldline's internal teams, such as R&D and DevOps, to deploy assets and monitor infrastructure efficiently. The flexibility and scalability of Grafana, especially its multi-tenancy approach, enable Worldline to separate business lines securely and manage infrastructure as code. This observability as a service model supports Worldline's expansion into emerging markets by maintaining a standardized infrastructure across its data centers. The transition from Thanos to Grafana Mimir further addresses the need for scalable monitoring, while the potential adoption of Loki is expected to improve long-term logging capabilities. Worldline values Grafana's adaptability and continuous evolution, which aligns with its agile approach and commitment to staying competitive in the payment processing industry.