Lightbend, a leader in cloud-native applications, uses Grafana Cloud to enhance the monitoring of its platform-as-a-service, Akka Serverless, which co-locates data and functions for cloud-native applications running on Kubernetes. By leveraging Grafana Cloud, Lightbend improves observability, allowing the team to understand system performance from an external perspective and respond quickly to meet service level agreements. Key dashboards in Grafana include ones for operations and synthetic monitoring, which save time for support teams by providing quick insights into production deployments and resource consumption. The Akka Serverless metrics dashboard and the Kubernetes dashboard are particularly valuable for monitoring high-level metrics and visualizing Kubernetes clusters, respectively. Looking forward, Lightbend aims to integrate Grafana Cloud Logs and Loki to correlate metrics and logs seamlessly, demonstrating how advances in technology have transformed monitoring and observability for managing large-scale applications.