Grafana SLO is a tool designed to help software teams effectively set and manage service-level objectives (SLOs) by leveraging statistical predictions based on historical data. By using 90 days of data and simulations, it provides a visual representation of the risk associated with meeting specific targets, enabling teams to make informed decisions about their service levels. The application helps avoid arbitrary or unrealistic target-setting by providing insights into the probability of achieving goals, thereby aligning SLOs with customer satisfaction and business priorities. Grafana SLO aims to empower service owners to balance reliability with operational velocity, suggesting that understanding and quantifying risk can lead to better service agreements and customer retention strategies. As the feature matures, there is potential for enhancements such as more accurate risk modeling and improved alerting systems, ensuring that SLOs remain meaningful and aligned with user expectations.