Grafana OnCall has been launched for general availability on Grafana Cloud, offering a comprehensive on-call management tool that integrates with Slack, Telegram, voice, and SMS for alerting, and supports existing alerting setups through integrations with services like Datadog and AWS SNS. Initially announced in beta at ObservabilityCON, Grafana OnCall now includes features such as automatic escalations, multi-team support, and a central incident view, all within the familiar Grafana UI. The tool also introduces flexible escalation chains and improved calendar guardrails, and it's available on both free and paid plans, with pricing based on active users rather than provisioned ones. Additionally, a preview of Grafana Incident has been introduced, aimed at simplifying incident response management by automating tasks and providing dedicated workspace for teams. Users can try Grafana OnCall across all Grafana Cloud tiers, with a free trial available for those new to Grafana Cloud.