Civo, a Kubernetes service provider, faced challenges with legacy logging solutions in managing their complex infrastructure, prompting them to adopt Grafana Loki for distributed logging at scale. During ObservabilityCon 2021, Civo's Site Reliability Engineer Anaïs Urlichs and Principal Engineer Alex Jones demonstrated how they use Promtail with Grafana Loki and Grafana dashboards to collect, aggregate, and visualize logs, enhancing their observability stack. They shared practical tips for optimizing Grafana Loki, such as configuring it to match infrastructure needs, using labels for efficient log retrieval, and leveraging LogQL for advanced querying. The session also highlighted plans for future enhancements such as inter-regional logging and synthetic monitoring, and offered resources for those interested in exploring Grafana Cloud for scalable Kubernetes logging solutions.